In the age of AI, knowledge is infrastructure

“We treated knowledge like infrastructure. We mapped systems, interviewed teams, built a searchable, living resource—updated regularly and owned by the people who used it. And that made us AI-ready before AI came knocking.”

Implementing AI won’t magically improve your internal operations—because it’s garbage in, garbage out. Before you can reap the benefits, you have to have a bank of good information. For many companies, that’s a huge stumbling block in the race to AI-powered work.

I’ve successfully built an AI-ready knowledge base, and I’m happy to speak or consult on:

  • Why the same companies that embrace digital-first, asynchronous and remote work are also the ones with a head start on AI-driven operations
  • How to think about your company’s handbook, intranet, or knowledge base in the age of AI
  • Case studies from companies that have successfully leveraged their collective intelligence to train AI for operational improvements

To find out more, check out my handbook guide and please, get in touch.

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